Managing Relief and Problem Solving at the same time

When problems takes time to solve, we can provide relief to reduce it's effect while we are solving them. Providing relief mean managing resources. Resources that are used for providing relief are not going to be used to solve the problem. In fact, providing relief will sometimes delay when the problem will be solved. The balance between providing relief and solving the problem should be considered carefully.
If the problem is being solved by a team, the team could be split into two groups. One group focuses on providing relief and managing the relief effort. The other group will focus on solving the problem and executing the 5Steps. However, if we are the only one solving the problem, the resource to manage is our time. We must focus on each effort seperately by putting aside time for each. When solving the problem, use the 5Steps as a guide to provide direction or the next step in the process. Use it also to track your progress or where you are on the way to solve the problem. When switching to providing relief, the focus should be on reducing the effects of the problem. Understand the difference between providing relief and solving the problem. The relief does not solve the problem because it does not address the cause of the problem. Relief deals with the effects of a problem. This can be what the problem causes, how it is being felt or what it takes away from the people affected. It very easy to succumb to the temptation to solve the problem while providing relief. While we may gain insight into the problem while providing relief, the effort to solve the problem should be done separately. This way, the relief is not diluted or lessen nor the effort to solve the problem be side-tracked.
Providing relief and solving the problem happens over time. It is more so when there is only one person doing both. During this time establish communication between people who have common concerns. This can be between people who are solving the problem and the people providing relief. While providing relief, that may have better insight into the problem and can share that with the people who are solving the problem. However, they must provide this as information and understand that their suggestions are just that.

Providing Relief in the interim

Some problems takes time to solve. While we should always aim to solve problem, consider also what happens while it is being solved, especially when that problem affects people. To the people it affects, time is lost while we are solving the problem. While the problem is being solved, the problem continues to affect those people. We should consider providing relief while we are solving a problem. We can think of providing ways to lessen the effects of a problem.
When there is limited resources, we must make a decision whether to provide relief. Consider the effects that a problem has. Providing relief may take away resources that can be used to solve the problem. However, problems that don't have clear solutions may take a long time to solve. Relief should be provided when problems don't have a clear and immediate solution when it involves people.
Start by listing the issues that the problem causes. Look at how the problem affects people. Think of what does the problem takes away from these people. Then, identify the relief for each of the effects of the problem. Find a way to provide a replacement or assistance in place of what the problem takes away.
Sometimes, a problem can cause too many issues that not all of them can be addressed. A problem can take away too many things that we cannot find replacements for all of them. We should focus on finding relief for as many of them as possible. Providing relief for a majority of them is good use of resources. Remember, the problem is not solved yet and solving problems will need resources, too. When we do have to choose, we should triage the affects of the problem. A problems can cause issues with varying degrees. Consider this when choosing which of them to provide relief for. Set up criteria based on how critical the issue is, the number of the people that can be served by that relief effort and the limits of our own resources over time.